Privacy Policy

Effective Date: 25/09/2022
At INJECT GUARD, we are dedicated to protecting your privacy and ensuring a secure and transparent experience when you visit our website or interact with us. This Privacy Policy outlines how we collect, use, store, and protect your personal data. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of personal and non-personal information to improve your experience on our website. This information may include:

  • Personal Information: When you make a purchase, register an account, or communicate with us, we may collect your name, email address, shipping and billing address, phone number, payment information, and other details necessary to process your order or provide customer support.
  • Non-Personal Information: We also collect data that does not directly identify
    you, including your IP address, browser type, operating system, device information, and browsing behaviour. This data helps us optimise our website and enhance user experience.
  • Cookies and Tracking Technologies: Our website uses cookies and other tracking technologies to personalise your experience and analyse site performance. Cookies allow us to remember your preferences, tailor advertisements, and improve site functionality. You can adjust your browser settings to disable cookies, but some features of the website may not function properly without them.

2. How We Use Your Information

The information we collect is used for several important purposes, including:
  • Order Processing: We use your personal information to process and fulfil your orders, provide shipping updates, and manage returns or exchanges.
  • Customer Support: We may contact you to resolve issues related to your order, assist with inquiries, or provide support as needed.
  • Marketing and Communication: If you opt-in, we will send promotional emails, newsletters, and special offers tailored to your preferences. You can unsubscribe from these communications at any time by following the unsubscribe instructions in our emails.
  • Website Optimisation: We use data collected via cookies and tracking technologies to improve our website’s functionality, understand how visitors interact with our site, and enhance overall user experience.
  • Security and Fraud Prevention: Your information is used to monitor and prevent fraudulent activity on our site, ensuring a safe shopping environment for all customers.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:
  • Service Providers: We work with trusted third-party vendors who assist with processing payments, fulfilling orders, and providing services such as website analytics. These providers are bound by confidentiality agreements and only use your information to perform services on our behalf.
  • Legal Compliance: We may disclose your personal information to comply with legal obligations, enforce our website policies, or protect the rights, property, or safety of INJECT GUARD, our customers, or others.

4. Data Security

We take the security of your personal data seriously and implement a variety of measures to safeguard your information. These measures include encryption, secure servers, and access controls. However, while we strive to protect your data, no online platform can guarantee 100% security, and we encourage you to take precautions to protect your personal information.

5. Your Rights and Choices

As a customer, you have the following rights regarding your personal data:
  • Access and Correct Your Data: You can request to access or update your personal information by contacting us.
  • Data Deletion: You have the right to request the deletion of your personal data, subject to certain legal limitations and exceptions.
  • Opt-Out of Marketing: If you no longer wish to receive promotional emails, you can opt out at any time by following the instructions in the email or by contacting us directly.
  • Cookie Preferences:You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may limit certain
    functionalities of our website.

6. Third-Party Websites

Our website may contain links to third-party websites. Please note that this Privacy Policy applies only to our site, and we are not responsible for the privacy practices or content of external Websites. We encourage you to review the privacy policies of any third-party sites before providing them with your personal data.

7.Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. All updates will be posted on this page with the revised effective date. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your personal information.

8.Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
INJECT GUARD CONTACT DETAILS
Email: clients@injectguard.com
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By using our website, you agree to the terms of this Privacy Policy.